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Project Management Blog
Thursday, 05 July 2007 19:05

Point 8 - Deming in Project Management

Drive out Fear and Create Trust

Fear encourages short-term thinking. One of Deming’s classic stories was about a foreman who didn’t stop production to repair a worn-out piece of equipment, because he feared that stopping production would mean missing his daily quota. Instead, he let production continue. When the machine failed, it forced the line to shut down for 4 days.

 

Published in Blogs
Monday, 26 March 2007 08:02

6 Steps to Overcome Misperceptions

People living in the LA area are big on perception.  Billy Crystal used to say, “It is better to look marvelous than to feel marvelous.”  Sometimes this works to your advantage.  When I was in my early 20s my hair started turning grey around the temples.  This gave me the appearance of being older and wiser and others took me more seriously as a consultant.   
Published in Blogs

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