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Project Management Blog
Thursday, 05 July 2007 19:05

Point 8 - Deming in Project Management

Drive out Fear and Create Trust

Fear encourages short-term thinking. One of Deming’s classic stories was about a foreman who didn’t stop production to repair a worn-out piece of equipment, because he feared that stopping production would mean missing his daily quota. Instead, he let production continue. When the machine failed, it forced the line to shut down for 4 days.

 

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There is a certain gene in the DNA of a project manager that results in a superhero complex.  We are the ones that find leadership voids and itch to fill them.  If there is chaos, we long to tame it.  When things are wrong we strive to right them.  Where there is no org chart…well, you get the idea. 

Published in Blogs
Saturday, 27 January 2007 16:49

Management Styles

Management Styles: The Project Communications Management section of the exam may address the following management styles:

Authoritarian: Lets individuals know what is expected of them; gives specific guidance; expects adherence to rules and standards
Combative: Eager to fight or be disagreeable over any situation
Conciliatory: Friendly and agreeable; attempts to unite players into a compatible working team
Disruptive: Tends to disrupt unity and cause disorder
Ethical: Honest and sincere; presses for fair solutions; goes “by the book”
Facilitating: Does not interfere with day-to-day tasks, but is available for help and guidance when needed
Intimidating: Reprimands employees for the sake of a “tough guy” image
Judicial: Applies sound judgment
Promotional: Cultivates team spirit; rewards good work; encourages subordinates to realize their full potential
Secretive: Not open or outgoing in speech, activity, or purpose

 

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