Supervising/managing is simply overseeing and directing work. If you know everything about PMBOK and other methodologies, but practice project management like a robot within that knowledge, you are supervising, not leading. Another interpretation is a primary tactical focus with the long-term picture being a secondary consideration, if that.
Leadership is providing guidance to help employees to their jobs better with less effort. It's all the elements of training, example-setting, continuous improvement of systems, etc. together. You don't have to be a charismatic person to be a great leader, there is much more to it than dynamism and likability. You do have to do the above, and have a long-term lens through which you look at everything you and your teams do.
Organizations who want to have great leaders as project managers should be training them to be great leaders, so in a way this is a correlate of Point 6. Part of the training regimen needs to be leadership. Upper management needs to consist of people who are lifelong learners and students of leadership philosophy. They should be passing down that knowledge to their project managers and other employees in a formalized manner, and on a regular basis.
Deming's 14 Points
- Commitment from the Top to Continuous Improvement as a Way of Life
- Adopt a Philosophy of Cooperation Where Everyone Wins and Teach it to Everyone
- Inspection is a Tool for Improvement, Not a Whip
- Consider Costs and Benefits of the Entire System and Deliverable Lifetime
- Continuous Improvement
- Job/Task-Related Training
- Teach and Institute Leadership
- Drive Out Fear and Create Trust
- Break Down Departmental Barriers in Pursuit of a Common Goal
- No Slogans or Disingenuous Pep Talks
- Attribute Results to Processes
- Enable Pride of Workmanship
- Training Not Related to Job/Task
- Total Participation Starting From the Top
References and Resources
Managing for Quality and Performance Excellence
Deming and Goldratt
Out of the Crisis
The Deming Management Method
The New Economics
Four Days with Dr. Deming
Deming Route to Quality and Productivity
Deming The Way We Knew Him
Josh Nankivel is the Vice Chair of Special Projects for the Students of Project Management SIG of PMI, and a project management student/enthusiast. His website is http://www.pmstudent.com.