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Saturday, 27 January 2007 16:50

Lessons Learned

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Project Managers have a professional obligation to conduct lessons learned sessions for all projects. An example of specific lessons learned may include:

  • Update of the lessons learned knowledge base
  • Input to knowledge management systems
  • Updated corporate policies, procedures and processes
  • Improved business skills
  • Overall product and service improvements
  • Updates to the risk management plan


Lessons learned documentation is usually a project requirement. This is so regardless of project size. It is not all right to ignore documentation just because “the project is too small” to bother with it. Further, good documentation coupled with a disciplined change control process will go a long way toward reducing unauthorized changes in the scope of a project. There are several types of project documentation to consider important in fostering good project communication:

Progress reports/presentations: One of the most important ongoing components of effective project communication
Project plan: The careful analysis required to document the project plan tends to reduce uncertainty on the project, and the distribution of the plan does a lot to keep appropriate people informed.

Stakeholder Feedback - This includes notifications to stakeholders about resolved issues and completed changes, along with requests submitted to the Project team by stakeholders.




Read 5992 times Last modified on Thursday, 10 December 2009 20:45

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