Don’t steal, don’t cheat, and don’t lie. This short sentence pretty much sums up the PMI Code of Ethics and Professional Conduct. It describes the expectations that we have of ourselves and our fellow practitioners in the global project management community. It articulates the ideals to which we aspire as well as the behaviors that are mandatory in our professional and volunteer roles. The purpose of the Code is to instill confidence in the project management profession and to help an individual become a better practitioner.
What can you do if a participant at your project status meeting is only a representative and has no power to make decisions provide information?
As a proactive and proficient project manager you have done everything possible to guaranty that the right people show up at your weekly or monthly project status meetings.
Drive out Fear and Create Trust
Fear encourages short-term thinking. One of Deming’s classic stories was about a foreman who didn’t stop production to repair a worn-out piece of equipment, because he feared that stopping production would mean missing his daily quota. Instead, he let production continue. When the machine failed, it forced the line to shut down for 4 days.
Inspection is a Tool for Improvement, Not a Whip
Deming's third point urges practitioners to design quality into processes, using inspection as an information-gathering tool to do so. In project management, the processes and systems make up a methodology. Does your organization have a consistent methodology, or does everyone run projects their own way?
Inspecting project performance through the lens of continuous improvement facilitates applying lessons learned to a consistent and ever-improving methodology. This can not be done effectively unless there is a consistent system of managing projects in the first place.
Adopt a Philosophy of Cooperation Where Everyone Wins and Teach it to Everyone
Often, projects can become battlegrounds where the project manager and team are at odds with the sponsor and other stakeholders. These conflicts can arise when the project environment is not conducive to a win-win approach.
In project planning and initiation, clearly define the WIIFM (What’s in it for me) for everyone on the project.
The PMI has published a Credentials Handbook, which you can find at the following URL: http://www.pmi.org/info/PDC_PMPHandbook.pdf. The Credentials Handbook explains everything that you want to know about the process of taking the PMP® exam and becoming PMP® certified. It discusses the following topics and questions: