We have all been on projects where an understanding different stakeholder groups becomes a ‘touchy-feely’ process. You have a gut feel for their tolerance for change, commitment, ability to influence and what they view as important. Most of the time we are wrong but if we had some real data for these areas, then we could establish effective communications and begin to understand what challenges faced us during our project time line.
In part 1 of this blog, we talked about not all communication events were pushed out to the project stakeholders. Let’s look at some different types of communications interventions that represent the information, ideas, topics and subject matter that flow to and from the stakeholders through formal communication channels.
In order to apply for the PMP® Exam you will have to evidence "35 contact hours of formal education". The PMI explains this as follows in the PMP® Credentials Handbook :
"Verify at least 35 contact hours of specific instruction that addresses learning objectives in project management. Document all project management education hours, regardless of when they were accrued. The course work must be completed at the time of application. The course hours may include content on project quality, scope, time, cost, human resources, communications, risk, procurement and integration management."
Your hands are sweating; your stomach is in knots. Once again you need to sit down and discuss your project requirements document with that obnoxious team member. The one who just drives you crazy. If you say left, they say right. But that’s OK because you put it off until the very end of the day. You immersed yourself in other work and did not bother to think about this conversation. After all why waste time on a no win situation? You are going to stop by their desk, tell them how it will be and then go home.
What me, upset? OK not you, but let’s consider the fact that perhaps one day, someone close to you may become angry. Perhaps even in the workplace. And you already know that communications become clouded when anger does the talking. Try this recipe next time anger appears on the menu.
Ethics has been the topic of several separate conversations I have had recently. One friend expressed near outrage about a discussion she overheard between two of her managers. It ended with one saying, “Well, your ethics aren’t necessarily mine!” Another friend found it amusing that he was able to avoid the company ethics meeting by lying about already attending.
I have been managing small projects for some time now. Some of my project are really tiny, I'm talking about 8 hours of work max. Others can be 2 week or month-long projects. Some span several months, and then you get up into the 6 month and year plus undertakings.
In the article there is a quote from Dave Davis, PMP, asserting that "the younger generation doesn't grasp the value of face time and the importance of building a team identity...They avoid social time and group meetings and end up identifying more with the tasks than the team."